Message from our President
Elliott Insurance Group is committed to the areas we serve and continue to build strong relationships with our clients and communities.
Our agency is large enough that our companies take us seriously, but still small enough that answering the phone personally when you call us during normal business hours is a top priority. We are proof that modern technology and old fashioned values can go hand-in-hand. Our offices are equipped with the latest technology but we still like to conduct business in person and end conversations with a handshake.
Anyone can say they offer personal service, but what does personal service really mean to EIG? As our valued customer, here is Elliott Insurance Group's pledge to you:
24/7 Service - 24 hours a day, 7 days a week you can speak to a member of the EIG team. Accidents don't always occur 8-5 Monday thru Friday, so we want to make sure we are there for you 24 hours a day, 7 days a week. When you call our office outside of normal business hours you will get an emergency phone number to reach a member of the EIG staff.
Personal Liability Risk Management - Insurance can be confusing, that is why we are trained professionals able to help assess your risk and determine the best, most efficient coverage for you and the things most important to you.
Personal Insurance Review - We don't just write your policy and forget about you. We care about you and want to make sure that as your life is changing your risks are being managed properly. Periodically one of our Insurance Specialists will contact you to check on your family and make sure that your coverages remain adequate.
Claims Advocate - There is no time that you will need us more than when you have a claim. As Insurance Specialists we will make sure that you receive prompt and fair resolution of you claim and that you understand the claim process.
We are real people - When you call any of our offices during normal office hours, you will talk to a real person. We don't like to make calls and spend 10 minutes in the web of number-punching and would not ask you to do it either. Real people managing your risk, that is our specialty.
These are the things we promise you. If you feel that at any time you are not receiving this level of service from a member of the Elliott Insurance Group, please feel free to give me a call. My personal phone number is 913-963-9732.
“I have been working with Elliott Insurance for about 15 years because I can trust them to provide me with the most competitive pricing and best service possible for all of my insurance needs. I don’t feel the need to go out and search for cheaper pricing just to save a buck because I know that the staff at Elliott is looking out for me. Furthermore, when I have had claims they have taken very good care of me, responding quickly and helping me through the process. I highly recommend Elliott Insurance for both competitive pricing and outstanding service. I trust them to protect my family”.Jim L.
The customer service at Elliott Insurance is far and above any other agent I have had for my insurance needs. They are always available to answer questions in a language that I can understand, not insurance talk. I have had many changes in cars, homes, motorcycle, etc. over the years and they have always stepped up to give me the right coverage at the best price.Kerry E
My agent is always responsive, helpful, and friendly. Three things I require out of an insurance company.Shawn R.
- Kansas City, MO
- Kansas City, KS
- Louisburg, KS
- Paola, KS
- Overland Park, KS
- Shawnee, KS
- Lenexa, KS
- Topeka, KS